Key Responsibilities:

• Promote sales of a range of products and build effective relationships with HEVAC contractors through planned targeting of existing and potential customers/clients.
• After learning procedures, systems and product offering, the salesperson will begin to canvass suitable contractors specifically targeting new business opportunities.
• Engage and interact with client decision makers to identify new and emerging business opportunities. Establish informal rapport with customers to obtain market intelligence on prevalent competitive pricing policies, additions/deletions to product offerings, or special promotions intended/currently in vogue.
• Achieve sales turnover targets agreed for the territory/assigned customer group (exceeding these levels wherever possible) with optimum gross margins adhering to company policies on discount procedures.
• To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
• In ALL instances where special pricing needs to be quoted to meet competitive or customer pressures, prior approval must be sought from the Northern Divisional Manager.
• Provide a constantly improved quality of Customer Service by maintaining regular contact with personal visits, telephone and written communications.
• Be responsible for day-to-day management of customer accounts, as directed by the Northern Divisional Manager.
• Provide entertainment/hospitality to develop and maintain good customer relationships, recognizing that some events will occur outside normal working hours.
• Ensure speedy response to each and every customer enquiry - in consultation with the Northern Divisional Manager whenever required to do so.
• Support the role of Internal Sales and/or the Branch upon direction from the Northern Divisional Manager whenever required to do so.
• Maintain complete familiarity with the computer link to head-office and the CRM operating system with a “hands-on” approach to ensure continuing use of modern technology in use and generation of performance data.
• Actively participate in regular sales staff meetings. Communicating any notable sales achievements and/or developments in the market or any improvements in operating methods which generate cost reduction, and/or productivity.