About the Company:

As a well-established company in the UK and Ireland, they are now expanding their global presence, particularly in the US. There’s never been a more exciting time to join the team, making this an incredible opportunity for the right candidate.

About the Role:

As an Account Manager in the Success Team, you will be instrumental in empowering retailers to achieve success with suitable products and services. This dynamic role combines account management, customer sales, and consultancy, offering a unique and rewarding career path.

Key Responsibilities:

  • Regularly communicating with clients to understand their needs and requirements including addressing client concerns and resolving issues promptly.
  • Building and maintaining strong, long-lasting customer relationships.
  • Identifying and pursuing new sales opportunities within existing accounts.
  • Analysing account performance and sales data to identify growth opportunities.
  • Setting and tracking key performance indicators (KPIs) for account success.
  • Keeping up-to-date with industry trends, market conditions, and competitors.
  • Gathering and analysing market data to inform sales strategies.
  • Identifying new market opportunities and potential clients.
  • Ensuring all sales and contractual documentation is completed accurately and on time.

Skills and Expertise:

  • Proven ability to maintain and develop positive client relationships over time.
  • Strong commercial awareness and business acumen.
  • Talented consultative salesperson, continuously seeking new opportunities with existing clients.
  • A problem-solver who can effectively coordinate with others to deliver outcomes.
  • Driven to exceed daily expectations and thrive under pressure.
  • Curious and eager to learn.
  • Excellent communicator with both customers and colleagues.
  • Quick to adapt to new software such as Microsoft Dynamics CRM, Google Analytics and Ads, and Point of Sale systems.
  • Willingness to travel between offices and visit customers.

Benefits: Invest in Your Growth: With a high value on learning, we will invest in your development / Recognition and Rewards: Your progress and performance are consistently recognized and rewarded / Supportive Environment: Regular 1:1 meetings with your line manager and annual pay reviews / Build Relationships: Create long-term, rewarding relationships with your customers / Exciting Opportunity: Join an ambitious growth company with a bright future / Uncapped Commission: Benefit from an uncapped commission structure / Comprehensive Healthcare: Enjoy private company healthcare, including dental coverage.

    Apply Now

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    About Nova

    At Nova Recruitment, we hold a wealth of experience and trade knowledge. We utilise expert search strategies and established industry connections to offer the best support for you and your business. Based in the heart of Manchester, we operate across the whole of the UK sourcing professionals across various sectors.

    Nova were able to find the perfect candidate for us not just in relation to skills but also company ethos. They are now considered our trusted staffing partner and are vital to all our expansion projects.

    - Paul Watterson, Head of Engineering Services at Saturn Visual

    Nova took all the stress out of hiring quality Engineers at short notice for our projects in the US and S. America; they are our go to partner for urgent requirements.

    - Rae Kirkwood, MD of Global Process Management Ltd

    I found Nova to be responsible and flexible in determining our requirements. I have been more than satisfied with the whole process and would recommend them.

    - J. Day, IT Director at Affinity Leasing

    Nova Recruitment is my go-to recruitment agency. They have helped me source a number of positions in my business, including sales, finance and web development.

    - Ged Finneran, Managing Director of My Will Quote