Senior Client Manager
Are you an experienced agency professional who thrives on building strong client relationships, delivering exceptional creative projects, and leading accounts with confidence? We're looking for a Senior Client Manager to join a leading shopper marketing agency, working with well-known FMCG brands to deliver innovative retail and shopper campaigns. This is an excellent opportunity to join a collaborative, ambitious team where your ideas and expertise will make a real impact. Please apply now or reach out directly to Amelie on 0161 564 9625
£38,000 - £41,000 PA
About the Company:
Our client is a specialist shopper marketing agency that helps brands connect with consumers through effective retailer partnerships and innovative marketing solutions. Working with a range of leading FMCG brands, they combine strategic thinking, creativity, and commercial expertise to deliver campaigns that drive growth and improve the shopper experience. Operating across the UK and internationally, they pride themselves on creating simple, impactful solutions to complex business challenges.
About the Role:
As Senior Client Manager, you will act as the primary link between clients and the agency, managing key accounts and ensuring the successful delivery of shopper marketing and retail projects. You’ll work closely with planning, creative, and production teams, while developing strong client relationships and identifying opportunities to add value. This role is ideal for someone who enjoys a fast-paced agency environment and is passionate about delivering outstanding client service.
Key Responsibilities:
- Manage day-to-day delivery of client projects and campaigns.
- Build and maintain strong client relationships.
- Act as the key point of contact between clients and internal agency teams.
- Coordinate planning, creative, and production teams to ensure projects are delivered on time and within budget.
- Lead project timelines, budgets, and financial performance across accounts.
- Identify opportunities to grow existing accounts and add value for clients.
- Support and develop junior team members.
- Contribute to agency pitches and new business opportunities where required.
Skills and Expertise:
- Proven experience within a marketing, creative, or shopper marketing agency environment.
- FMCG experience preferred.
- Strong project and account management capabilities.
- Excellent organisational and multitasking skills.
- Outstanding communication and presentation skills.
- Experience managing account budgets and commercial performance.
- Ability to build trusted relationships with clients and stakeholders.
- Previous line management or mentoring experience advantageous.
- New business and pitch experience desirable.
Benefits: Hybrid and flexible working options / Opportunity to work with leading FMCG brands / Collaborative and supportive agency culture / Career progression and development opportunities / Exposure to UK and international client projects.
About Nova
At Nova Recruitment, we hold a wealth of experience and trade knowledge. We utilise expert search strategies and established industry connections to offer the best support for you and your business. Based in the heart of Manchester, we operate across the whole of the UK sourcing professionals across various sectors.
Nova were professional and friendly from our very first call. They listened carefully to my journey and what I was looking for next. I’m beyond elated to have landed this new role and I know I couldn’t have done it without them.
Nova were able to find the perfect candidate for us not just in relation to skills but also company ethos. They are now considered our trusted staffing partner and are vital to all our expansion projects.
Nova took all the stress out of hiring quality Engineers at short notice for our projects in the US and S. America; they are our go to partner for urgent requirements.
I found Nova to be responsible and flexible in determining our requirements. I have been more than satisfied with the whole process and would recommend them.