Social & Content Manager
Are you an ambitious Social & Content Manager ready to take the next big step in your career? Join an outstanding company where your skills can truly shine. Connect with James Pendry today or hit 'Apply Now' to get started!
£38,000 - £45,000 PA
About the Company:
Our client is a UK-based organisation committed to supporting former service personnel through advocacy, legal claims support and raising awareness of key issues such as Noise-Induced Hearing Loss (NIHL). They are a mission-led team of professionals working together to make a measurable difference in the lives of their clients.
About the Role:
This is a pivotal opportunity to shape the way our client communicates with veterans, partners, and the public. You will manage both internal and external communications, blending strategy with hands-on delivery across newsletters, media relations, web, and social platforms. The role requires a strong writer and content creator who can translate complex, sensitive issues into accessible, engaging content, while safeguarding our clients brand and values.
Key Responsibilities:
- Develop and implement a comprehensive communications strategy aligned with our clients organisational goals.
- Manage our clients internal newsletter to ensure employees and partners are informed, engaged, and aligned with company news and values.
- Oversee external communications, including press releases, media outreach, and PR campaigns — working effectively with a wide range of stakeholders.
- Draft, edit, and review content across formats: newsletters, speeches, web copy, video, thought leadership, and social media posts.
- Ensure consistency of messaging and tone across all channels by managing our clients brand voice, style guidelines, and messaging frameworks.
- Manage social media channels: plan and schedule content, create reactive posts, monitor community engagement, and direct enquiries.
- Develop and distribute an external newsletter to keep veterans, partners, and supporters up to date.
- Monitor media coverage and communications metrics and prepare clear reports on campaign effectiveness.
- Support the leadership team with speeches, public presentations, and thought leadership opportunities.
- Manage crisis communications, ensuring clear and timely messaging when issues arise.
- Collaborate with marketing, client support, and leadership teams to ensure communications are aligned with campaign and service goals.
Skills and Expertise:
- Proven experience (minimum 3 years) in a social media, content, or communications role.
- Excellent writing, editing, and proofreading skills, with the ability to tailor tone for different audiences.
- Strong understanding of social media platforms (Meta, LinkedIn, X/Twitter, Instagram; TikTok desirable).
- Experience in media relations — drafting press releases and working with journalists.
- Skilled in planning and executing communications strategies, with the ability to measure effectiveness.
- Comfortable managing both proactive and reactive communications in sensitive or regulated environments.
- Strong organisational skills, with the ability to manage multiple projects and deadlines.
- A collaborative mindset — confident working with veterans, external partners, and internal leadership.
- Positive, proactive, and resilient, with a passion for our clients mission.
About Nova
At Nova Recruitment, we hold a wealth of experience and trade knowledge. We utilise expert search strategies and established industry connections to offer the best support for you and your business. Based in the heart of Manchester, we operate across the whole of the UK sourcing professionals across various sectors.
From the very beginning, you went above and beyond to make the whole process feel easy, straightforward and, most importantly, really positive making what could have been a stressful process feel completely seamless.
Thanks to Nova I landed a great job at a fantastic, growing and ambitious agency! So far, it’s been a stimulating job and a great fit for me at this stage of my career! Throughout the process they were patient and involved in the right amounts, always genuinely curious and excited to know how things are going. Their consultants were always on call and willing to answer any questions, even on weekends sometimes. Thanks again!
Nova were professional and friendly from our very first call. They listened carefully to my journey and what I was looking for next. I’m beyond elated to have landed this new role and I know I couldn’t have done it without them.
Nova were able to find the perfect candidate for us not just in relation to skills but also company ethos. They are now considered our trusted staffing partner and are vital to all our expansion projects.